Frequently Asked Questions

General FAQs

Poop Scoop Express will clean any areas of your property that have dog waste issues, including front, back, and side yards, flower beds, dog runs, etc.

Yes! Poop Scoop Express  provides dog waste removal services year-round at all of our locations. Even in the winter, we will still show up to provide services. In locations with snow, most of the waste that accumulates is still scoopable.

The safety of our clients and their dogs is a top priority at Poop Scoop Express . To ensure all dogs are safe, we clean all our equipment and shoes between each yard with a kennel-grade disinfectant to prevent the spread of germs. We also take gate pictures when we are done cleaning so you know your pets won’t get out of the yard, and we ensure all our employees are background checked.

Swoop Scoop® has pooper scooper service plans starting as low as $19.97 per visit. However, pricing is based on the size of the yard, service frequency, and number of dogs.

No contracts! You can start, pause, and cancel your subscription at any time by updating your customer portal or calling our office.

No contracts! You can start, pause, and cancel your subscription at any time by updating your customer portal or calling our office.

Proper disposal is essential to environmental safety as dog poop is considered a hazardous material. Each location is slightly different. In Cambridge, we will double bag the waste and place it in each customer’s trash can or neatly on the side of their house. We can also provide a waste bucket and tight fitting lid for your convenience so there’s no mess or odor.

Unfortunately, no. The safety of our staff is our first priority so we require you leave your pets inside during your cleaning. Please inform our staff if you have a doggy door when booking your service.

Yes, you can request a specific cleanup day. Not every cleanup day will be available in your area, but because of our commitment to customer service, we can generally offer 2-3 options to best fit your schedule.

No, we don’t provide arrival times for our pooper scooper services. While we will do our best to accommodate your schedule, we optimize our routes for drive time at midnight the day before services are completed to help keep costs low.

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